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Welcome

Shipping Information

You will have the option of specifying a method of shipping when you reach the checkout page. Shipping costs depend upon your location, the shipping method requested and the weight of your order.

All UK* orders are shipped Royal Mail 1st class post or by a 1-2 day courier service.

All Overseas orders are sent Royal Mail airmail or by a courier service.

Shipping & Handling

You will have the option of specifying a method of shipping when you reach the checkout page. Shipping costs depend upon your location, the shipping method requested and the weight of your order.

Mail orders are shipped from the UK* by either Royal Mail 1st Class or courier. All overseas orders are sent either by an airmail service or courier.

UK* Delivery Schedule

We aim to delivery orders in 3 to 5 working days.

Express UK* Delivery Schedule

Orders placed before 1.00pm (Mon-Fri) will be delivered the next working day between 8.30am and 6.00pm. If delivery is to Northern Ireland or Highlands and Islands, goods will be delivered in 2 working days.

*There are restricted postcode areas where we are unable to offer a Express delivery service and additional charges for standard postage will apply. These areas are as follows:

  • Aberdeen: AB
  • Dundee: DD8-11
  • Channel Islands (includes Alderney & Sark): all GY and JE
  • Western Isles: all HS
  • Isle of Man: all IM
  • Inverness-shire: all IV
  • Fife: KY
  • Ayrshire: all KA 27-28
  • Orkney Islands: KW 1-3, 5-17
  • Renfrewshire: PA 20-49, 60-78
  • Perthshire: PH 19-26, 30-44, 49-50
  • Cornwall: TR 21–25
  • Shetland Isles: all ZE
  • Nothern Ireland: BT 1-99
  • BFPO

Overseas Delivery Schedule

  • Europe: delivery in approx. 4-8 working days
  • United States: delivery in approx. 4-10 working days
  • Rest of World: delivery in approx. 5-20 working days

Express Overseas Delivery

Schedule Orders placed before 1.00pm (Mon-Fri) will be dispatched the same working day. Such orders are usually sent via a courier service in which case the delivery times are as follows:

  • Western Europe: delivery in approx. 2-6 working days Eastern Europe: delivery in approx. 3-8 working days
  • United States: delivery in approx. 2-5 working days
  • Rest of World: delivery in approx. 7-10 working days

For a more accurate idea of when an Express order may arrive we suggest emailing us or calling our mail-order department (see "Reaching Us" section for our contact details.

We will use reasonable endeavors to deliver goods to customers by the estimated delivery date. The delivery date is not guaranteed nor is it of the essence of the contract. In no circumstances will Chess and Bridge be liable to the customer for any losses, damages or charges incurred by the customer due to the late delivery of the goods.

Do you ship to my country?

Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

What are my payment choices?

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

When will my order ship and what are my shipping charges?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

What is the return policy?

Please see our Returns Policy for complete details regarding our return policy.